Terms and Conditions

1. Introduction

Welcome to grandshop (the “Website”). By accessing or using this Website, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

2. Acceptance of Terms

These Terms constitute a legally binding agreement between you (the “User” or “you”) and grandshop (the “Company”, “we”, “us”, or “our”). We may update these Terms from time to time; the latest version will be posted on the Website. Continued use of the Website after any changes constitutes acceptance of the revised Terms.

3. Use of the Website

3.1 Eligibility

You must be at least 18 years of age or have the legal capacity to enter into contracts in your jurisdiction to use this Website.

3.2 Account Registration

• You may be required to create an account to place orders or access certain features.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Provide accurate, current, and complete information during registration and keep it up to date.

3.3 Prohibited Conduct

• Violating any applicable law or regulation.
• Attempting to interfere with the operation of the Website or its security.
• Posting false, misleading, or defamatory content.
• Using the Website for any commercial purpose without our prior written consent.

4. Products, Orders, and Payments

4.1 Product Information

We strive to provide accurate descriptions, images, and pricing for all products. However, errors may occur, and we reserve the right to correct any inaccuracies without prior notice.

4.2 Order Acceptance

All orders are subject to acceptance by grandshop. We may refuse or cancel any order for reasons including, but not limited to, product availability, payment issues, or suspected fraud.

4.3 Payment

We accept the payment methods displayed at checkout. All payments are processed securely. You agree to provide valid payment information and authorize us to charge the applicable amount.

5. Shipping and Delivery

Shipping costs, delivery times, and carrier options are displayed during checkout. Delivery dates are estimates and not guaranteed. Risk of loss and title to the products pass to you upon delivery.

6. Returns, Refunds, and Exchanges

We accept returns of eligible items within 30 days of receipt, provided the items are unused, in original packaging, and accompanied by proof of purchase. Refunds will be issued using the original payment method. Certain products, such as personalized or perishable items, may be non‑returnable.

7. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of grandshop or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

8. Disclaimer of Warranties

The Website and all content are provided on an “as is” and “as available” basis. grandshop disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non‑infringement.

9. Limitation of Liability

To the maximum extent permitted by law, grandshop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website, even if we have been advised of the possibility of such damages.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict of law principles. Any dispute arising from these Terms shall be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina.

11. Termination

We reserve the right to suspend or terminate your access to the Website, in whole or in part, at any time, without notice, for any reason, including violation of these Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: [email protected]
• Phone: +1 (980) 527-4226
• Address: 9016 Northwest 19th Avenue, Charlotte, North Carolina 28262, United States